| Person First Care Program
Gives Nursing Home Residents More Choices
Residents at the Princeton
Elim Home are now able to choose what they want for meals. While that may
not seem like a big deal for the population of people not in a nursing home,
it is for those who are a resident of institutional settings. There is a
movement to make nursing home care more homelike, at least judging by the
background for the new program Princeton Elim Home is using called Person
First Care. Much of the motivation for the change, says Princeton Elim Home
Administrator Todd Lundeen, is due to the glut of baby boomers coming of the
age of needing long-term nursing care. Many of them are going to want to
maintain the freedom of choice they have been used to, as much as possible,
he indicated.
A major physical change already took place at the Elim Home in Princeton
five years ago when a major wing was added and extensive remodelling was
completed. The major expansion and upgrade created a physical structure for
the program changes being started now, says Lundeen. Instead of just having
the traditional corridors with rooms on each side, the construction project
created seven neighborhoods, or spaces with a more home-like look. The
neighborhoods were distinguished by having a living room and kitchen and
each was given a name – Turnaround Point (a rehab area), Rum River Place
(memory care unit), Skyview, Sunshine Circle, Pine Cone Lane, Moonlight Bay
and Prairie Bloom. More spacious rooms with single occupancy were also
created.
Person First Care
The new way of caring for the nursing home’s residents allows them more
choices and provides more opportunity to build relationships between staff
members and the elders, Lundeen adds. The program Elim is using is called
Person First Care, and is based on the so-called, household model of
long-term care. As noted, the Elim residents can now choose their menu
items, and eventually will be able to alter the times they eat and will also
be given more say on the kinds of outings and activities they have. Instead
of the staff trying so much to make the Elim Home resident fit into the
staff’s schedule, the attempt is to do the reverse, Lundeen added.
More than 50 of the staff members were cross trained to acquire nursing
assistant skills, as part of the changes, and another batch is going through
the training. Even Lundeen took the 84-hour nursing assistant training. That
helped sell the program to other workers, he said. The training course is
not as fully intensive as the one that people take to become a nursing
assistant, but it does give some of the skills, Lundeen said. The nursing
assistant job is very rewarding through helping the elderly with their most
basic needs, “but I can see why those staff members are tired at the end of
their day,” Lundeen said. Nearly all the workers at Princeton Elim Home
received cross training, and so if one of them is walking down a hall and a
resident needs some help, quicker assistance may be more likely, Lundeen
indicated.
Princeton Elim Home, in the fall of 2006, applied to the state for an
alternative payment system to fund the training and other costs to make the
program changes. It means a five percent increase in the daily room rate the
Elim Home receives. Princeton Elim Home had to show it would use the extra
money to increase the quality of life for its residents and meet the
satisfaction of the residents’ families, Lundeen noted. As a result,
Princeton Elim Home was one of 19 nursing homes in the state total of 385
nursing homes to be awarded the extra funding of $210,000, said Lundeen. It
will be for fiscal year July 1, 2007, to June 30 this year.
Nursing homes have traditionally operated according to departments, with
each person sticking to the job of that department, says Lundeen and nursing
director Greg Wainman. With the cross training increasing the efficiency in
nursing home care, more time will be freed up to build relationships with
the elders, Lundeen said. Primary care staffing, one of the three priority
areas identified to implement in the new programming, means more continuity
in who is staffed at each household, said Wainman.
The goal is to keep the same staff members within each household, Lundeen
said. Princeton Elim Home administrators explain that the Person First Care
program follows principals laid out in the book, “In Pursuit of the Sunbeam”
by Steve Shields and LaVrene Norton.
Full implementation of Person First Care has not fully happened but staff
members are taking some “baby steps” toward it, said Lynell Morris, who’s
job is LPN staffing at the nursing home. Instead of automatically giving a
resident a card showing a specified menu for a meal, for example, “we ask
them what they want,” Morris said. Last Thanksgiving, some of the home’s
residents went shopping for groceries, with the help of staff, for their
Thanksgiving meal.
Learning Circles to Determine Wants
The Elim Home has also been conducting learning circles to figure out, in
Wainman’s words, what the nursing home residents feel would make their place
feel most like home. The learning circles are small group discussions, in
which participants sit in a circle and each is given a chance to speak. It
was from these circles that the three priorities were identified of
enhancing the dining experience, having meaningful activities and continuity
in primary care staffing.
Regarding primary care staffing, the elderly said they don’t want a
“stranger coming to their room,” some calling it “unsettling,” Wainman
explained. They like to see the same faces come into their room as much as
possible, he explained. Also, allowing the residents to choose from a list
of things to eat instead of having a “scripted” menu, gives them “more
spontaneity, more variety,” said Wainman. The same is true in giving the
residents more chance to decide what they want for activities, he added. The
Elim Home won’t be able to grant every kind of field trip wish, but the
staff will try to grant requests where possible, said Lundeen.
Princeton Elim Home, is in the approximately one percent of the nearly
17,000 nursing homes nationwide that are involved in Person First Care,
Lundeen said. It is also the first of the Elim Homes in the Elim family to
have it, he added. The Elim family of nursing and rehab homes includes
facilities in Princeton, Milaca, Fargo, Minneapolis, St. Paul, Buffalo,
Watertown, and Des Moines. But there could be more interest as the time goes
on for other nursing homes to be part of it because of the statistics on the
aging population. “Very soon within the next few years, we will have more
seniors over age 65 than there will be kids under 18,” Lundeen said. “How do
you meet that need and meet the need with the money you have? It’s a huge
problem coming down the track.” Lundeen indicated that there is a lot of
potential in tapping into the input that the elderly can more freely give.
It will also be “therapeutic” for them, he said, to be involved in the
decision making.
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